COVID-19 Pandemic Measures

PLEASE NOTE THAT AS PER GOVERNMENT GUIDELINES ALL ROUTINE APPOINTMENTS HAVE NOW BEEN CANCELLED.
If we have not managed to get in touch with you please do not come to the surgery.

Emergencies

Do not come to the surgery as you will not be seen without an appointment.
Please call on 01494 510260 for a telephone assessment.

Dental Practice – Limited access due to COVID 19 Pandemic

Firstly, we hope you are all well and taking care of yourselves during this difficult time.

Over the last few days the government announced that we have entered a phase where social distancing is being implemented. We have also had further guidance from our governing bodies including:

- British Dental Association
- Faculty of General Dental Practice
- Local Dental Committee

Following this guidance we have taken the decision to protect our patients, our staff and the general public by closing the practice with immediate effect.

We will have a telephone triage service running for genuine dental emergencies between the hours of 9am – 5pm Monday to Friday whereby you can speak to a member of our team who initially will triage you and subsequently decide on how we can help you.  You may be offered an emergency appointment, however this will be discussed with you over the telephone.
All routine dental examination, treatment and hygienist appointments are cancelled until further notice.
Due to a reduced workforce at the practice, non-urgent queries may take a little longer to respond to. We really appreciate your understanding and cooperation, at these unprecedented times.
Please DO NOT visit the practice and continue to follow current government guidelines regarding COVID 19.

We would like to wish you all well during this very difficult time. Please stay safe and if you need anything don’t hesitate to contact us. We are here to help and we are all in this together.

Best Wishes,

The Team at Valley Dentalcare

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