COVID-19 Pandemic Measures

PLEASE NOTE THAT AS PER GOVERNMENT GUIDELINES ALL ROUTINE APPOINTMENTS ARE STILL CANCELLED.
However, how we deal with emergencies has changed a little.

Emergencies

Do not come to the surgery as you will not be seen without an appointment.
Please call on 01494 510260 for a telephone assessment.

Limited access due to Alert level 3

The government has reduced the alert level to Phase 3 now. Following guidance from NHS England we have a limited supply of PPE which we will be using now, and will be providing the following:

-Telephone/Video Triage

- Appointment for ‘non drilling’ procedures only when deemed necessary.
You will be required to fill in a Medical History and a Covid Risk Assessment BEFORE you attend. NHS England will levy a charge of £22.70  for the attendance which must be paid in ADVANCE on the telephone. The staff will discuss this with you at the time.

Please remember that as a predominantly NHS practice, we are following the Chief Dental Officers guidelines NOT to provide routine dental treatment at this alert level. Whilst this is very,very frustrating for us as well as you, we have no real option here, and can only hope that this will pass very soon.

We would like to wish you all well during this very difficult time. Please stay safe and if you need anything don’t hesitate to contact us. We are here to help and we are all in this together.

Best Wishes,

The Team at Valley Dentalcare

 

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